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Getting Started
First account, first deposit, first trade.
8What is Onys Kapital?
Onys Kapital Ltd is a CFD broker. You trade forex, metals, indices, commodities, shares and crypto through MetaTrader 5, from one account. We are a Securities Dealer Licensee regulated by the Financial Services Authority of Seychelles under licence number SD128.
How do I open an account?
Register in the client portal, fill in your details, upload your ID and proof of address, then fund the account. Most people are done in under ten minutes.
What documents do I need?
A government-issued photo ID, and a proof of address dated within the last six months — a utility bill or bank statement showing your name and address. Upload both in the portal under Documents.
How long does verification take?
Usually the same business day once both documents are clear and readable. If something is blurry or out of date we come back to you rather than rejecting it outright.
Can I try before I put money in?
Yes. Open a demo account and you get $10,000 in virtual funds on the real platform, with live prices. Nothing is at risk and there is no card required.
How old do I have to be?
You must be at least 18 and legally able to enter a contract in the country you live in.
Which countries can open an account?
Most, but not all. We cannot onboard residents of certain jurisdictions for legal and licensing reasons. The registration form tells you immediately if your country is not available.
How long before I can place my first trade?
As soon as your deposit lands. Card and wallet deposits are usually tradeable within a minute.
Accounts
Types, currencies, and managing more than one.
9What account types do you offer?
Two live accounts: Standard, with spreads from 1.7 pips and a $1,000 minimum deposit, and Raw, with spreads from 0.8 pips and a $5,000 minimum. Both give you every instrument, leverage up to 1:1000 and market execution. Full detail is on the Account Types page.
Which account should I pick?
If you are starting out or trading small sizes, Standard keeps the entry low. If you trade often, the tighter Raw spread usually pays for the larger deposit quickly. You can hold both.
How many accounts can I have?
Up to five per client. Many traders run one for a main strategy and another for testing.
What currency is my account in?
USD. If you fund in another currency it is converted at the market rate when it is credited.
Do you offer a swap-free account?
Yes. Swap-free accounts pay no overnight financing on any instrument. The leverage ceilings are the same as a regular account — see Trading Conditions.
What is the minimum trade size?
0.01 lot on both account types.
Can I change my account type later?
Yes. Open the new type from the portal and move your funds across. Your existing history stays where it is.
How do I close my account?
Withdraw your balance, then email [email protected] asking us to close it. The account closing procedure is set out in the Client Service Agreement.
I forgot my password.
Use the reset link on the portal login page. If you have lost access to your registered email, contact support so we can verify you another way.
Deposits & Withdrawals
Getting money in, and getting it back out.
10What payment methods can I use?
Visa, Mastercard, Apple Pay, Google Pay, bank wire, and crypto including USDT, USDC, Bitcoin and Ethereum. Times, minimums and fees for each are on the Payment Methods page.
How fast is a deposit?
Card and wallet deposits are instant. Crypto takes ten to sixty minutes depending on the network. A bank wire is instant to two business days.
Does Onys Kapital charge for deposits or withdrawals?
No. Your bank, card issuer or the blockchain may charge its own fee, and that is outside our control.
How long does a withdrawal take?
Bank wire one to two business days; cards, wallets and crypto one to five business days. Requests are processed through the trading week.
Why must money go back the way it came?
Anti-money-laundering rules. A card deposit is refunded to that card first, up to the amount you paid in; anything above that goes out by your next available method.
Can I use someone else's card or bank account?
No. The payment account has to be in your own name. Third-party payments are declined and returned.
My deposit has not appeared.
Give it the processing time listed on the Payment Methods page, then email [email protected] with the receipt or transaction hash and we will trace it.
I sent crypto on the wrong network.
Coins sent on a network we do not support usually cannot be recovered. Always copy the address and network exactly as the portal shows them.
Is there a minimum withdrawal?
Yes, and it varies by method. The exact figure appears on the withdrawal screen before you confirm.
Can I withdraw while trades are open?
You can, as long as enough margin stays behind to keep those positions open. If the withdrawal would take you below the requirement, it is declined.
Trading & Platform
MT5, orders, execution and instruments.
10What platform do you use?
MetaTrader 5, on desktop, in the browser and on iOS and Android. Same account and same positions across all three.
What can I trade?
Forex, metals, indices, commodities, shares and cryptocurrency CFDs — over 1,000 instruments in total.
What leverage do you offer?
Up to 1:1000 on forex. Other asset classes are capped lower; the full table is on Trading Conditions.
What is dynamic leverage?
Your leverage drops as your position size grows, so a big trade automatically requires more margin. It happens by itself on every order — the tiers are explained on Dynamic Leverage.
Do you allow scalping, hedging and EAs?
Yes to all three. Expert Advisors run on MT5 as normal.
What execution model do you use?
Market execution. Your order is filled at the best price available when it reaches us, which in a fast market may differ from the price on your screen.
Why did my order fill at a different price?
Slippage. Between clicking and the order reaching the server the market can move, particularly around news. It can go in your favour as well as against you.
When are the markets open?
Forex runs 24 hours from Sunday evening to Friday evening. Other markets follow their own exchange hours — see Trading Hours.
What happens if my margin runs low?
If your equity falls below the margin needed, we may close some or all of your positions at the current market price. You are responsible for monitoring the account; we do not guarantee a margin call first.
Can I trade from my phone?
Yes. Download MetaTrader 5 for iOS or Android from the Platform page and sign in with the same credentials.
Fees & Costs
Spreads, commission, swaps and everything else.
7What does a trade actually cost?
Three things: the spread, a commission on accounts that carry one, and an overnight financing charge if you hold past rollover. All three are visible in MT5 before you confirm.
What is the spread?
The gap between the buy and the sell price. You pay it the moment you open, before the market has moved. Standard starts at 1.7 pips, Raw at 0.8.
When do spreads get wider?
Around scheduled news, in thin markets, and near the open and close. That is normal for every broker.
What is an overnight or swap fee?
A financing charge applied when a position is still open after the daily rollover. One day a week carries three days' worth to cover the weekend. Close intraday and it never applies.
Can I avoid swap charges altogether?
Yes, with a swap-free account. No overnight financing applies on any instrument.
Is there an inactivity fee?
Check the fee schedule in your client portal, which shows the charges that currently apply to your account.
Do you charge for the platform or for data?
No. MetaTrader 5 and live pricing are included.
Safety & Regulation
Who we are and how your money is held.
6Who regulates Onys Kapital?
The Financial Services Authority of Seychelles. Onys Kapital Ltd is a Securities Dealer Licensee under licence number SD128.
How is my money held?
Client funds are kept separate from the company's own money. More detail is on Safety & Security.
Is my data safe?
We are the data controller under the Data Protection Act 2023. What we collect, why, and how long we keep it is set out in full in our Privacy Policy.
Where can I read your legal documents?
All of them — Client Service Agreement, Risk Disclosure, Best Execution, Conflicts of Interest and Privacy Policy — are on the Legal Documents page.
Can I lose more than I deposit?
CFDs are leveraged and losses can exceed your initial deposit. Read the Risk Disclosure before you trade.
How do I make a complaint?
Email [email protected]. Complaints are handled under the procedure set out in the Client Service Agreement.
Partners & IB
Earning by introducing clients.
5What partnership programs do you run?
Three: CPA, where you are paid once per qualified client; Introducing Broker, where you earn an ongoing rebate on your clients' trading; and a hybrid of the two.
How much does CPA pay?
It depends on the country tier your client comes from. Every tier and figure is in the table on the CPA Affiliate page.
How do I become a partner?
Apply through the CPA or Introducing Broker page. We review your audience and channels, then come back to you.
Can I refer myself or my family?
No. Self-referrals and referrals within your household are not eligible unless agreed in writing.
Where do I track my referrals?
In your partner dashboard, which shows clicks, sign-ups, qualified clients and balances. More answers are on the Partnership FAQ.
Getting Help
Reaching a person when you need one.
4How do I contact support?
Raise a ticket in the client portal — that is fastest, because your account details are already attached. You can also email [email protected] or use the contact form.
When is support available?
Around the clock through the trading week, in several languages.
How quickly will I get a reply?
Most tickets are answered the same day. Anything needing a compliance or payments check can take longer, and we tell you if it will.
Do you have live chat?
Support runs through the portal ticket system, email and the contact form, so that every request is logged against your account and nothing gets lost.
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